Return policy

While we hope that you will love every purchase, if you are not completely satisfied with your goods we will happily offer you a full refund. You are entitled to a refund if you return your item in perfect condition within 14 days.

Please log into your account and visit the returns section, complete your 'Returns Form' indicating which items you are returning and wish to be refunded for. Place this form in the parcel you are returning to us along with the items. If the items are returned to us within 14 days in perfect condition with all labels and tags attached we will refund you via the original method of payment.

Please Note: You may also print off your return request, by signing and going to the My account page following the View your return requests link

PLEASE NOTE:

* The return package is your responsibility until it reaches us therefore we recommend, for security purposes, that you send the package by recorded delivery that insures you for the value of the goods. Please keep a record of proof of postage with tracking number if available.

* The cost of returning the item to us is your responsibility.

* The postage paid for the order will not be refunded when returned however exchanges will be posted free of charge ( UK Mainland only ).

* Please quote your order reference number in all correspondence and ensure you include the original invoice with your parcel.

* Where provided, any designer packaging such as authenticity cards, dust bags and leather tags should be included in your return.

Please address your return to:

Ruposhi Returns
160 Dunstable Road
Luton
Bedfordshire
LU1 1EW

Distance Selling Regulations give you the right to cancel your order and receive a full refund. For orders that are 'Awaiting Dispatch' it may be possible to cancel your order before it is dispatched. Please contact us as soon as possible after placing the order. If your order has already been shipped please follow the instructions for a refund.